{
  "pageConfig": {
    "routePath": "/privacy-and-data-protection",
    "badge": "Privacy & Data Protection",
    "title": "Live captions and translations built for PIPEDA, Quebec Law 25 and GDPR obligations",
    "subtitle": "Transcripts are personal and often confidential. InterScribe keeps them encrypted, keeps them only for a set window, erases them on request with a record, and shows who did what.",
    "primaryCta": {
      "label": "Request our DPA and subprocessor list",
      "href": "/talk-to-a-person"
    },
    "secondaryCta": {
      "label": "Read the privacy policy",
      "href": "/privacy-policy"
    },
    "stats": [
      {
        "value": "Encrypted",
        "label": "In transit and at rest, every store"
      },
      {
        "value": "Bounded",
        "label": "A retention window for each kind of data"
      },
      {
        "value": "Recorded",
        "label": "Every erasure, with what was removed"
      }
    ],
    "challengeTitle": "Procurement, privacy officers and attendees each ask a different question",
    "challengeBody": "A security questionnaire wants isolation, retention and audit evidence. A privacy officer wants to know where transcripts go, for how long, and how a deletion request is fulfilled. An attendee wants to know their words are not kept forever. The same architecture has to answer all three.",
    "painPoints": [
      "Transcripts copied into tools that never delete them.",
      "No way to prove that a session or an organization's data was actually erased.",
      "One retention period for every customer, whatever their contract says.",
      "Recordings readable by anyone who guesses a link.",
      "No trail of who corrected, exported or removed a caption."
    ],
    "solutionTitle": "Privacy controls that are part of the pipeline, not a policy on top of it",
    "solutionBody": "Every caption, translation and correction carries the organization it belongs to. Retention, erasure, access and audit are enforced where the data lives, and the evidence is available to your privacy officer without asking engineering.",
    "steps": [
      {
        "title": "Know how long transcripts live",
        "description": "Defaults: the live stream buffer is kept for 24 hours after a session ends, word-level segments for 90 days and final captions for 2 years. A retention job applies these windows every hour. Ask us for different windows for your organization and we set them."
      },
      {
        "title": "Erase on request, with a record",
        "description": "Deleting a session or an organization erases its captions, translations, corrections and evaluation copies everywhere they exist, and writes a completion record showing what was removed and when."
      },
      {
        "title": "Show your auditors the trail",
        "description": "Every privileged action in the operations console and every stream connection is logged with who, what and when, never with the transcript text."
      }
    ],
    "features": [
      {
        "title": "Encryption everywhere",
        "description": "TLS in transit; encryption at rest for the database, the in-memory stream store and the object store."
      },
      {
        "title": "Organization isolation",
        "description": "Personal recordings are readable only by their owner and their organization's staff; private events only by members or an event-scoped access token."
      },
      {
        "title": "Retention windows",
        "description": "Windows for captions and segments, applied automatically every hour. Ask for shorter windows in your contract and we set them for your organization."
      },
      {
        "title": "Verified erasure",
        "description": "One operation removes a session or an organization from every store, including evaluation copies, and records the result."
      },
      {
        "title": "Minimal data",
        "description": "The caption pipeline does not store audio; recordings exist only for sessions that are recorded. Speakers are numbered, never named. Application logs never contain transcript text."
      },
      {
        "title": "Known processors, your choice",
        "description": "Translation providers are listed and can be limited per organization, for example to a single provider."
      }
    ],
    "relatedLinks": [
      {
        "href": "/privacy-policy",
        "label": "Privacy Policy"
      },
      {
        "href": "/language-access#bill-96",
        "label": "Bill 96 Compliance"
      },
      {
        "href": "/language-access#eaa",
        "label": "EAA Compliance"
      },
      {
        "href": "/language-access#ada-title-ii",
        "label": "ADA Title II Compliance"
      }
    ]
  },
  "meta": {
    "title": "Privacy & Data Protection for Live Captions | {{appName}}",
    "description": "How InterScribe protects transcripts: encryption, per-organization retention, verified erasure, access controls and audit trails built to support PIPEDA, Quebec Law 25 and GDPR obligations.",
    "keywords": "PIPEDA live captions, Law 25 transcription, GDPR real-time translation, data retention captions, erasure, subprocessor list, data processing agreement",
    "ogTitle": "Privacy & Data Protection for Live Captions | {{appName}}",
    "ogDescription": "Encryption, bounded retention, verified erasure and audit trails for live captions and translations."
  }
}