Lectures, weekly classes, information sessions for patients and families. Captions come first: people read them to follow, to catch a word they missed, or because they cannot hear the room.
The setting
A classroom, a lecture hall or a meeting room, with a lecturer or clinician who uses specialist words. Students, patients and visitors read on their own phone, tablet or laptop, some in another language. Campus and hospital networks are strict about what they let through. Pick your size to see what goes where.
Your size
The room, from above
Tap a number to see what goes there and why.
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The lectern computer or the sound desk
A lectern laptop can send the sound from a browser tab. In a hall with a sound desk, a spare mixer output goes into the computer running the agent.
You need
- A browser tab, or a computer with the agent
- Power, and sleep turned off
Your week, step by step
- A WEEK BEFORESend the allow-list to ITAsk IT to let InterScribe through on the network the sound desk uses.
- ONCECreate a room and a repeating sessionThe room owns its AV channel, so every class takes its sound from the same desk.
- BEFORE EACHTest the audioSelect Test audio on the agent’s card. “We can hear it” means the sound arrives.
- DURINGAuto-start goes live on timeNobody has to press anything. Watch the connection badge in the Console.
- AFTERTranscripts and summaryEach language has its transcript, and the summary is written after the session ends.
Plan it
- Send the allow-list to IT before the first session:
interscribe.io,*.interscribe.io,scrb.liveand*.scrb.liveon port 443, and the live audio hosts we give you. See The allow-list for IT. - Create a session that repeats for the course or the series, so one link opens the next date every time. See Sessions and recurring sessions.
- Add course, drug or procedure names to a vocabulary, and set the event type, so captions get them right. See Glossary and context.
- Add a sign language channel if your audience needs one. See Sign language interpreters.
- Let people ask for an accommodation, such as larger text, a transcript or sign language, with Ask the organizer. See When listeners ask you for help.
- Keep a session for the people you invite with an access code, and check what you see about your listeners. See How your audience joins and What you see about your listeners.
What usually goes wrong
- The campus or hospital network blocks live audio. The page opens, but the sound never connects. See InterScribe won't load or won't connect.
- Specialist words come out wrong. Add them to a vocabulary. See Glossary and context.
- The lecturer walks away from the microphone. Captions are only as good as the sound. A headset microphone keeps the same distance. See Get good audio into InterScribe.
Anything else: the troubleshooting section starts from what you see.
On the day
- The computer that sends the sound is plugged in, and cabled if you can.
- A sound check, or Test audio, hears the lecturer's microphone.
- The QR code is on the screen and at the door, with the access code if you use one.
- The sign language interpreter, if you have one, has the camera link.
- The Console's connection badge reads Good or Fair.
Listeners set the captions up the way they read best: text size, theme, font and line spacing. See Reading comfort and accessibility.
Afterwards
Each language has its transcript, and listeners can download it too. With a summary template chosen, the summary is written after the session ends. See Transcripts and Summaries and summary templates.