Privacy Policy

Welcome to InterScribe. Your privacy is important to us. This Privacy Policy explains how InterScribe ("we", "us", or "our") collects, uses, discloses, and protects personal data across our services, including https://interscribe.io and related applications. It also explains your privacy rights and how to exercise them. This policy does not apply to third-party websites or services that we do not control.

Definitions

• Personal Data: Information about a living individual who can be identified.
• Usage Data: Data automatically collected through your use of our Services.
• Cookies: Small text files stored on your device.
• Data Controller: The entity determining how personal data is processed (InterScribe).
• Data Processor: An entity that processes data on behalf of a Data Controller.

What Data We Collect

We collect two main types of information:

• Information you knowingly and actively provide when you use or participate in our Services (e.g., creating an account, submitting a form, contacting support, or posting content).
• Information automatically sent by your devices, including technical data about your visit and interactions.

Log Data

When you visit our Services, our servers may log standard data automatically provided by your browser or device. This may include your:

• IP address
• Browser type and version
• Device type and OS
• Pages visited and time spent
• Access times and dates
• Referring URLs
• Technical details of any errors encountered

This data may not be personally identifying on its own, but may be combined with other information to identify individuals in certain contexts.

Additional Collection Points

We may also collect data when you:

• Use a mobile device or browser to access our Services
• Contact us via email, support forms, or social media
• Mention or engage with us on external platforms
• Are referenced by other users (e.g., shared files, invites)

We may combine this data with publicly available or third-party-provided information (e.g., business partners or marketing platforms) to improve our Services and personalize your experience.

How We Use Your Data

• Provide, maintain, and improve our Services
• Create and manage your account and organizational workspace
• Process transactions, billing, and subscription administration
• Respond to inquiries and provide customer support
• Send service, security, legal, and administrative communications
• Send marketing messages where permitted and manage your preferences
• Monitor usage; detect, investigate, and prevent abuse, fraud, and security threats
• Develop and improve transcription, translation, and accessibility capabilities using de-identified or otherwise lawfully processed data
• Comply with legal obligations and enforce our terms, contracts, and policies

We may also use aggregated and de-identified data for analytics, benchmarking, and service improvement where such processing cannot reasonably identify you.

Legal Bases for Processing (for EU/EEA users)

• Contractual necessity
• Legitimate interests
• Consent (e.g. for marketing or AI training)
• Legal obligations

Sharing Your Data

We do not sell personal information for money. We may disclose personal data only as needed for the purposes described in this policy, including to:

• Service providers and subprocessors bound by written data protection terms
• Professional advisers, auditors, and insurers under confidentiality obligations
• Law enforcement or regulators when required by law or valid legal process
• Successors in connection with mergers, acquisitions, financing, or asset transfers
• Integration partners or third-party tools that you authorize to connect to your workspace

You may request our current subprocessor list and transfer safeguards by contacting us.

Cookies and Tracking Technologies

We use cookies to enhance your experience and collect analytics. Types include:

• Necessary cookies
• Preference cookies
• Performance/Analytics cookies
• Advertising cookies

You can manage cookie preferences in your browser and through our cookie settings controls. Where required, non-essential cookies are used only with consent. You can withdraw consent at any time.

User Rights

Depending on your jurisdiction (including EEA/UK, Canada, and certain U.S. states), you may have rights to:

• Know what personal data we process and access a copy
• Request correction of inaccurate data
• Request deletion, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request data portability where applicable
• Appeal or escalate a denied request where required by law

To exercise your rights, contact privacy@interscribe.io. We may verify your identity before fulfilling a request.

Data Retention

We retain personal data for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type, contractual requirements, and legal obligations. When data is no longer required, we delete or de-identify it in accordance with our retention controls.

Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal data from children without appropriate consent where required. If you believe a child has provided personal data in violation of this policy, contact us and we will investigate and take appropriate action.

International Transfers

Personal data may be transferred to and processed in countries outside your jurisdiction, including Canada and the United States. Where required, we use appropriate safeguards such as contractual protections and transfer assessments to support lawful cross-border processing.

Security Measures

We implement technical and organizational safeguards designed to protect personal data, including encryption, access controls, logging, and incident response procedures. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Organizational Accounts

If you sign up with an email address belonging to an organization (e.g., your employer or institution), we may share certain account data with the organization and allow them to administer or control your access.

User-Generated Content and Community Features

When using the InterScribe mobile app, users may post comments, likes, or add personal notes. These interactions are treated as user-generated content. You are responsible for any information you share. Content you submit may be visible to others depending on your settings or the feature used.

We may moderate, store, or remove content to maintain platform integrity or respond to legal requests. Do not post confidential or personally sensitive information unless intended.

Mobile App Data & Permissions

If you use our mobile app (iOS or Android), we may request permissions for:

• Notifications
• Camera or microphone access (if required for a feature)
• Device ID or location data (for security or personalization)

You may change your permissions at any time via device settings. Usage data may also be collected through SDKs and analytics tools to improve app performance.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will be available at: https://interscribe.io/privacy-policy

Material updates will be announced on our website or via email. Prior versions are available on request.

Contact Information

Data Controller: Kingdom Global Ventures Inc., Toronto, ON, Canada

Email: privacy@interscribe.io