Help centre

How can we help with your event?

Guides with real screenshots for everyone on your team, from the first session to the hundredth. Search, or ask a question in your own words.

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Start here during a live event. Each takes under a minute.

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Written for any organization: replace “your event” with your service, conference, lecture or meeting.

01Start hereWhat InterScribe does, your first event, and how the pieces connect from microphone to listener.First event How it fits together Requirements

02Plan your eventSessions, conferences, rooms and AV channels, languages, AI or human interpreters, schedule import.Sessions Rooms & channels Languages

03Get audio inThe desktop, web and mobile agents, mixers, OBS and vMix, Zoom and Teams, RTMP, SRT and WHIP.Desktop agent Mixers OBS & vMix

04Run it liveThe Console and the interpreter Booth: standby, sound check, go live, health, Backstage requests.Console Booth Caption health

05Your audienceJoining by link, QR code or app, the listener view, chat, Q&A and polls, accessibility and privacy.Join by QR Listener view Chat & Q&A

06Connection & networkHow audio travels over the internet, Wi-Fi versus internet, DNS, firewalls, Starlink, delay.Wi-Fi is strong but…DNS & firewalls Starlink

07TroubleshootingPick what you see. Every symptom leads to the cause and the fix, for every part of the product.Symptom finder No sound Delay

08After the eventSummaries, transcripts, reports, recordings and what your audience did.Summaries Transcripts Reports

09Account & billingMembers and roles, interpreter-only access, plans, usage and credits, devices and agents.Members & roles Plans Usage

10ReferenceFAQ, glossary, system requirements, the network allow-list for IT, the printable event-day checklist.FAQ Allow-list Checklist

11Release notesWhat changed, when, and which known issues each release fixed.Known issues Agent app

A full setup from start to finish: the room, the gear, the network and the people. Every core guide applies to all of them.