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Every guide in the docs, in reading order. Filter by section or by type.
103 articles
Start here
- Guide2 min readWhat is InterScribeWhat InterScribe does, who uses each part, and how sound gets from your room to your audience.
- Guide4 min readYour first event in 15 minutesGet sound in, create a session, share the link and go live.
- Guide3 min readHow the pieces fit togetherRooms, AV channels, sessions, conferences, the Console, the Booth and your audience: what each one is and how sound moves between them.
- Reference2 min readWhat you needThe role, plan, sound source, computers and connection you need before your first event.
- Guide5 min read📊 Understanding Plans & UsageThis article explains how to use InterScribe features effectively in your events.
Plan your event
- Guide3 min readSessions and recurring sessionsCreate a session or a repeating series, choose its room and sound, check for clashes, and publish it or keep it as a draft.
- Guide2 min readEvents and conferencesGroup sessions across days and rooms in a conference, with one set of settings and one speaker list, and publish them from its schedule.
- Guide3 min readRooms and their AV channelsEach room owns one AV channel: how channels are named, how sessions use them, how to check a room's sound, and channels without a room.
- Guide3 min readImport a scheduleBring a conference programme in from a PDF, a Word file, a photo or pasted text, check what was read, and add the sessions as drafts.
- Guide2 min readSpeakersKeep one list of the people who speak at your sessions, with photos and bios, and add them to a session or a conference.
- Guide2 min readLanguagesSet the language your speaker uses, pick the accent variant, and choose which languages your audience can read and hear.
- Guide1 min readFloor languageWhat the floor language is, where you set it, and what happens when you change it in the Operator Console during a session.
- Guide2 min readAI captions and translationsCaptions in the speaker's language and text translation in every language: what is on by default and the settings that improve it.
- Guide3 min readAI voicesLet listeners hear the speaker in their own language: choose the AI voice languages, see the hours a session uses, and make the voice sound like the speaker.
- Guide2 min readHuman interpretersAdd the languages your own interpreters cover, invite them with the Interpreter role, and know what they see in the Booth.
- Guide2 min readGlossary and contextTeach captions your names and terms with vocabularies, and tell the engine what kind of event it is with the event type.
- Guide2 min readInherited settingsWhere a session's settings come from: Event defaults, then a conference's own settings, then the session itself, and how to apply changes to upcoming sessions.
- Guide3 min read👁️ Visibility & Invitation SettingsThis article explains how to use InterScribe features effectively in your events.
- Guide3 min read📅 Event Metadata & TagsLearn how to create, configure, and manage your live sessions or events.
- Guide3 min read📅 Upload & Manage Event AssetsLearn how to create, configure, and manage your live sessions or events.
- Guide4 min read📅 Event Page CustomizationLearn how to create, configure, and manage your live sessions or events.
Get audio in
- Guide3 min readGet good audio into InterScribeChoose how your room's sound reaches InterScribe, test it before the session, and know what happens with music and singing.
- Guide3 min readSet up the desktop agentInstall the InterScribe Agent on the Mac or PC at your sound desk, sign in, choose the channel and microphone, and test it.
- Guide3 min readRun the command-line agentInstall the InterScribe command-line agent on a Mac with Apple Silicon that stays in your venue, and keep it running as a service.
- Guide1 min readSend audio from a browserUse the web agent to send your room's sound from a browser tab, with nothing to install.
- Guide3 min readTell the delays apart and watch them liveThree different delays get called latency: what listeners get, your computer's connection, and what you hear in your own headphones. See which gauge measures which.
- Reference3 min readRead the Agents pageWhat Online, Offline, Sending sound and Not sending sound mean on each agent's card, what to do about each state, and how to sign out a lost device.
- Guide3 min read🎧 Mobile Audio StreamingExplore how to manage audio channels and streaming settings in InterScribe.
- Guide3 min read⚙️ Basic Setups: Mic & Agent on LaptopUnderstand how to connect microphones and set up basic audio input for your events.
- Guide3 min read🎧 USB Audio Interfaces & MixersExplore how to manage audio channels and streaming settings in InterScribe.
- Guide3 min read🧰 Pro AV Rack SolutionsThis article explains how to use InterScribe features effectively in your events.
- Guide4 min read🛠️ Raspberry: HiFiBerry Studio ADC Setup on DietPiThis guide helps you configure the HiFiBerry Studio ADC (highresolution analogtodigital converter) on a Raspberry Pi running DietPi.
- Guide5 min read🛠️ PipeWire on DietPi (Headless Raspberry Pi + HiFiBerry ADC)This guide sets up PipeWire as system services tied to the dietpi user, allowing multiple applications (e.g.
Run it live
- Guide3 min readGo live from the ConsoleA tour of the Operator Console before a session starts, and the steps from standby to live.
- Guide3 min readStandby, sound check and auto-startWhat the Console's Source panel shows before a session goes live, how to check the room's sound early, and how a session starts on its own.
- Guide3 min readVoices in the ConsoleGive a language an AI voice, stop or pause it, and restart a channel that falls behind, from the Console's channels list.
- Guide2 min readPin a notice or send an announcementShow your listeners a message in their own language from the Console, once or pinned until you take it down.
- Guide1 min readRemove a captionTake a wrong or unwanted caption away from every listener, in every language, from the Console's transcript, with a few seconds to undo.
- Reference2 min readThe connection badgeWhat the Console's connection badge measures, what Good, Fair, Slow, Poor and Reconnecting mean, and what to do when it turns amber or red.
- Guide4 min readInterpret from the BoothJoin a session in the Interpreter Booth, take a language channel, ask a colleague for theirs, and hand over for a break.
- Guide3 min readSet up your booth audioChoose your microphone and headphones in the Interpreter Booth, check your level, pick what you listen to, and turn on alerts.
- Guide2 min readBackstage requestsHow interpreters, your team and, if you choose, listeners ask you for help during an event, and how you answer from Backstage.
- Guide4 min readHear yourself while you speakHear your own microphone in your headphones: the Console's headphones button, what an interpreter can do in the Booth, and why delay and speakers get in the way.
- Guide3 min readAssign people to a sessionGive each person on a session their job in the Console: an audio operator at the desk, interpreters in the booth, a moderator for the room.
- Guide2 min read🗣️ Interpreter Connectivity ProblemsLearn how to set up and support human interpreters using InterScribe.
Your audience
- Guide3 min readHow your audience joinsGive your audience a link, a QR code or a code to type, and what they see when the session asks for an access code.
- Guide3 min readWhat listeners seeA tour of the listener page: captions, the language picker, the session tabs, highlights and notes, and the messages it shows.
- Guide2 min readChoosing a language and a voiceHow listeners pick a caption language and something to listen to: the room, an interpreter, an AI voice or their device's voice.
- Guide1 min readBalancing the video and the voiceHow listeners who watch your video set the voice and the video sound, and what happens to the video while the voice speaks.
- Guide2 min readSlides in the captionsShow your presentation slides, song lyrics and scripture to listeners in their own language, inside the captions.
- Guide4 min readSet up sign languageAdd a sign language to a session, send your interpreter the camera link, and see what listeners get.
- Guide2 min readChat, Q&A and pollsTurn on audience chat, questions and polls, choose how messages are moderated, and what listeners see.
- Guide2 min readWhen listeners ask you for helpHow listeners reach you from the listener page about captions, languages or access, and how you choose who can ask.
- Guide2 min read“What did I miss?” recapsLet listeners who join late or step away read an AI summary of the last ten minutes, and when the recap is not offered.
- Guide2 min readThe Bible readerLet listeners open the Bible beside the captions, tap the verses a speaker cites, and read them in their own language.
- Guide2 min readListening on a phoneFollow a session on a phone, in the browser or in the InterScribe app, and keep the sound going with the screen locked.
- Guide2 min readListener accounts, favorites and passesWhat a free listener account adds, how listeners sign in, and what a pass-only session looks like.
- Guide2 min readReading comfort and accessibilityThe settings listeners use to make captions easier to read, and the ways your audience can ask for an accommodation.
- FAQ1 min readWhat do you see about your listeners?Which listener details reach you as the organizer, and which stay private.
Connection & network
- Guide3 min readMy Wi-Fi is strong, but I'm having problemsFull Wi-Fi bars describe only the first few metres. Follow your audio's path to find the weak step, and what to do about it.
- Guide2 min readWhere the delay comes fromEach step between the speaker and the listener adds a little time: what is network, what is built in on purpose, and what you can shorten.
- Guide3 min readFast is not the same as steadyWhy a good speed test can still give choppy captions: upload, jitter and packet loss, how to measure them, and what to change.
- Fix3 min readInterScribe won't load or won't connectOther sites open but InterScribe doesn't, or you can sign in and the audio never connects: a stale DNS entry or a firewall is the usual cause.
- Guide2 min readCable, Wi-Fi, hotspots and StarlinkHow each kind of connection behaves with live audio, which to use for the computer that sends the sound, and what to keep as a backup.
- Guide2 min readCrowded venue Wi-FiWhen the room fills up, every phone shares the same Wi-Fi: keep your audio off it and give your audience a way around it.
- Guide7 min readThe connection checkTest this computer and network for a live event in about a minute: what each of the 12 steps tests, what its result means, and what to do.
- Guide5 min read🛰️ Supported Protocols (RTMP, SRT, WHIP)This article explains how to use InterScribe features effectively in your events.
- Guide4 min read📄 ️ Connecting OBS, vMix & Hardware EncodersIntegrate InterScribe with OBS, vMix, and hardware encoders for advanced setups.
- Guide4 min read📄 ️ Broadcast‑Quality Rack & Mixer ConfigurationsThis article explains how to use InterScribe features effectively in your events.
Troubleshooting
- Fix2 min readNothing is heard after go-liveThe session is live but no sound reaches InterScribe from the room: find out whether the agent, the sound desk or the network is the cause.
- Fix2 min readCaptions stop for a few seconds, then come backCaptions pause during the session and recover on their own: a dropping connection, or a change made in the Console, is usually the cause.
- Fix2 min readCaptions arrive lateCaptions or voices trail the speaker: what delay is normal, how to tell when a channel is behind, and what to do about it.
- Fix1 min readCaptions are in the wrong languageThe floor captions come out in another language than the one being spoken: the floor language does not match the speaker.
- Fix2 min readA voice went silentListeners on a language stop hearing its AI voice while captions carry on: find out whether it was stopped, paused, or is down.
- Fix2 min readThe agent shows offlineAn agent on the Agents page shows Offline, Never connected or Key no longer valid: what each means and how to bring it back.
- Fix2 min readListeners hear nothing on their phonesListeners turn on audio for a language and hear nothing: check whether the language has a voice, then the voice, then the listener's phone.
- Fix2 min readThe interpreter can't hear the floorAn interpreter in the Booth hears nothing from the room: check the session, the floor's audio, what the Booth is listening to, and the headphones.
- Fix2 min readThe Console stays on standbyThe session has not gone live and its channel is still in standby: check the start time and whether the session starts by itself.
After the event
- Guide2 min readSummaries and summary templatesChoose how a session's AI summary reads, find it after the event, edit it, translate it and download it.
- Guide1 min readTranscriptsRead and download the transcript of each language after a session, and let listeners download it too.
- Guide2 min readReplays and recordingsRecord a session and let people who could attend it play it back, with its captions and voices, after it ends.
- Guide2 min readAnalytics: who listened, and howRead a session's analytics and your portal's audience page: people, languages, how they listened and when they arrived.
Account & billing
- Guide2 min readMembers and rolesInvite your team, choose what each person can do, and give interpreters access to their booth only.
- Guide2 min readSigning in with GoogleConnect your Google account to sign in to the Portal with Continue with Google, and disconnect it again.
- Guide2 min readYour plan and subscriptionSee what your plan includes and what you have used, change or cancel the plan, and find your card and invoices.
- Guide2 min readHours and creditsYour AI voice and event hours: the balance, where hours came from, how sessions used them, and what happens when they run out.
- Guide2 min readAlerts and the status pageChoose who we tell by email or text message when one of your venues stops being heard, and where to follow incidents on our side.
- Guide2 min readPortals, branding and your own domainGive your audience a home page with your logo and colour, at an InterScribe address or your own domain.
- Guide2 min read💬 Providing FeedbackThis article explains how to use InterScribe features effectively in your events.
- Guide3 min read🔐 Data Protection OverviewA high-level introduction to the InterScribe platform and its features.
- Guide4 min read🔒 Privacy & ComplianceLearn how InterScribe ensures privacy, security, and compliance for your data.
- Guide3 min read👤 ️ User Data ManagementManage your team members, roles, and user permissions with ease.
Reference
- Reference2 min readThe allow-list for ITWhat your IT team needs to let through so InterScribe's pages and live audio work on your network, and how to test it before the event.
- Reference2 min readEvent-day checklistOne printable sheet for the day of your event: the days before, the hour before, while you are live and afterwards.
- Reference2 min readSound desk checklistOne printable sheet for whoever runs the sound desk: the computer, the mixer, the agent and the sound check, in start-up order.
- Reference2 min readIT pre-event checklistOne printable sheet for your IT team: the allow-list, the network for the sound desk and interpreters, and a test from the venue.
- Reference3 min readGlossaryThe words InterScribe and these docs use, from access code to Wi-Fi sign-in page, each with the page that explains it.
- Reference1 min readKnown issuesWhere InterScribe tells you about problems we know of and are fixing, and where to look for an outage happening now.
- Guide4 min read👤 Hot Questions from UsersManage your team members, roles, and user permissions with ease.
Guides by type of event
- Use case3 min readChurch servicesA weekly service run by volunteers: the sound desk feeds InterScribe, and the congregation follows in their own language on their phones.
- Use case3 min readConferencesSeveral rooms and days, one AV channel per room, interpreters in the Booth and crowded venue Wi-Fi: how to set up a conference from start to finish.
- Use case3 min readCorporate and hybrid eventsTown halls, all-hands and training, with staff in the room and elsewhere, behind a company firewall: how to set them up from start to finish.
- Use case3 min readEducation and healthcareLectures, classes and patient or family sessions: captions first, reading comfort, sign language and strict networks, from start to finish.