Everything You Need to Know About InterScribe

InterScribe is a live interpretation and multilingual captions platform for virtual, in-person, and hybrid events. It helps teams deliver real-time captions and translated experiences to audiences across many languages. Availability and outcomes vary by audio quality, content, and setup.

InterScribe transcribes audio in real time, then provides captions and translation support depending on your configuration and plan. Organizers stream audio via browser, desktop agent, or RTMP. Attendees join using a QR code or link on any device, select a language, and follow along with captions and other supported experiences.

InterScribe supports a broad set of languages. Supported languages and any plan limits can vary over time—see the product documentation or contact us with your target language list and event requirements.

See supported languages

Pricing depends on usage, event format, and required features. For current pricing and plan details, see the pricing page or contact sales for a quote for your specific use case.

It depends on your workflow. Zoom is primarily a meeting/video platform; interpretation capabilities and add-ons vary by plan. InterScribe is focused on multilingual event experiences (QR/link access, event portals, and event-oriented tooling). Compare your must-haves—languages needed, attendee experience, content outputs, and admin workflow—then confirm details against current vendor documentation and pricing.

Quality varies based on audio, speakers, vocabulary, and language pair. You can often improve results with better audio, custom vocabulary, and review workflows. For high-stakes content, consider human interpreters and/or post-event review depending on your requirements.

Yes. InterScribe can support workflows that involve human interpreters. Depending on your setup, you can combine human interpretation with captioning and other features. Contact us to discuss what’s available for your event format.

InterScribe provides accessibility-supporting features like captions and transcripts. Compliance depends on how you configure, deploy, and operate the service and on your organization’s policies and jurisdiction. Request documentation and review with your accessibility/legal team.

Attendees access InterScribe by scanning a QR code displayed on screens or visiting a web link on any device (phone, tablet, laptop). No app download is required—everything works in a web browser. Once connected, attendees select their preferred language and follow along with captions and other enabled experiences.

Yes, InterScribe supports all event formats: Virtual events (online webinars, meetings), In-person events (conferences, church services, lectures), and Hybrid events (simultaneous in-person and remote attendance). Organizers stream audio from their location, and attendees access interpretation whether they're in the room or joining remotely from anywhere in the world.

Branding options are available for event experiences (for example: logos, colors, and portal styling). Availability can vary by plan—see pricing or contact us for details.

Captions are text displayed on screen in real time (like subtitles). Audio translation is spoken output in the selected language. Depending on your plan and configuration, attendees may be able to use captions, audio, or both.

InterScribe supports multiple audio input methods. Common options include streaming from a browser dashboard, using desktop tooling, or connecting from existing streaming workflows. Most users start with the simplest option for their environment; see documentation for current supported inputs.

Transcripts and exports are available depending on your configuration and plan. See documentation for supported export formats and workflows.

InterScribe can be used alongside common meeting and streaming platforms. A common setup is to keep video in Zoom/Teams/YouTube and provide multilingual access via an InterScribe link or QR code. Integration capabilities vary by plan and environment—see documentation or contact us.

On-demand replays allow attendees to watch recorded events with captions and AI audio in their preferred language—even if they missed the live event. This can help global teams, students reviewing lectures, or church members catching up on sermons. Replays are hosted in InterScribe's event content hub, with language availability depending on plan and configuration.

Yes. InterScribe has a recurring events feature that automatically schedules daily, weekly, or monthly sessions. Once set up, your event repeats with the same settings, same access link, same QR code—no need to create a new event each time. This is ideal for Sunday church services, weekly webinars, or regular training programs.

Custom vocabularies are lists of specialized terms, names, or phrases you upload to improve AI translation accuracy. For example, churches can add biblical names and terms, medical organizations can add clinical terminology, and tech companies can add product names. The AI prioritizes these terms during transcription and translation, resulting in more accurate captions.

Concurrency limits vary by plan and deployment. See the pricing page for current limits or contact us with your multi-track requirements.

Overage behavior varies by plan and account settings. See the pricing page for current policies or contact support/sales to plan for high-usage events.

InterScribe is built with security best practices in mind, including encryption in transit and at rest where applicable. Compliance requirements vary by organization and use case, so we provide security documentation and deployment options on request. Enterprise plans can support features like SSO and dedicated security reviews—contact us to confirm what’s available for your environment.

Analytics options can include language usage, attendance, engagement signals, and content export metrics depending on your configuration and plan. For current analytics capabilities, see documentation or contact us.

No. InterScribe works with standard equipment. You need: A computer with a microphone (for streaming audio), or existing streaming setup if you already broadcast to YouTube/Vimeo. Attendees only need a device with a web browser (phone, tablet, laptop). No special hardware, interpreting headsets, or radio equipment is required.

You can evaluate InterScribe by reviewing documentation, using a demo environment if available, or scheduling a walkthrough with our team. Availability of trials and demo options can change—see pricing or contact sales for current options.

Support options vary by plan and deployment. Common options include documentation, email support, and onboarding assistance. Contact us for the current support model for your account type.

Google Translate and DeepL are primarily text translation tools. InterScribe is an event workflow for live audio: capturing audio, generating captions, delivering multilingual access to attendees, and managing event-specific operations. Exact feature availability depends on your plan and setup.

Special pricing may be available for education, nonprofits, and religious institutions. Contact sales to discuss your organization type and expected usage.

The Interpreter Dashboard is a dedicated interface for human interpreters (professional or volunteer) to deliver audio interpretation during events. Features include: Live transcript view to follow along, Dual audio listening (original + another interpretation channel), Mute/unmute controls, Glossary reference access, and AI caption backup. This helps volunteers without professional training deliver quality interpretation.

Embedding and branded portal options may be available depending on your configuration and plan. Contact us to confirm what embedding, portal, and domain options are supported for your deployment.

API and webhook options may be available depending on your plan and environment. Contact us with the systems you want to integrate (LMS/CRM/custom apps) and we’ll confirm what’s supported.

InterScribe Live is the main product for events, webinars, conferences, church services, and corporate training with multiple attendees. InterScribe Anywhere is a separate offering for individuals to record, transcribe, and translate personal content like meetings, lectures, or notes. Most organizations use InterScribe Live.

Attendees can switch languages during the event using the language selector when multiple languages are enabled. Available languages and organizer controls vary by plan and event configuration.

See supported languages

Results depend heavily on audio quality. For noisy environments: use a quality microphone, keep it close to the speaker, minimize background noise, and add custom vocabulary for specialized terms. For critical content, consider human interpretation and/or post-event review workflows.

Yes. InterScribe includes multilingual chat and Q&A features. Attendees can type questions or messages in their native language, and AI automatically translates them so moderators and speakers can understand and respond. Responses are translated back to each attendee's language.

See supported languages

InterScribe is designed to work in modern web browsers on common desktop and mobile devices. Exact browser/device support can change—see documentation for the current supported matrix.

Retention varies by plan and account settings. See documentation or your account settings for current retention behavior and export options.

Billing and cancellation options vary by plan and contract type. See pricing/terms or contact sales for details relevant to your account.

Many users can set up a basic event quickly, but timing varies by audio routing, event format, and how much customization you want (branding, vocabulary, multi-track). Documentation and onboarding can help you get started.

FrontDoor refers to a branded event portal experience. Availability and feature set can vary by plan and deployment—contact us for current capabilities and examples.

Yes. InterScribe supports multi-track events where multiple sessions run simultaneously. Each track (session) can have its own languages, interpreters, and attendee access. Attendees can switch between tracks seamlessly. This is perfect for large conferences with concurrent breakout sessions.

No. InterScribe requires an internet connection for real-time AI translation and cloud-based processing. Both event organizers (for streaming audio) and attendees (for receiving interpretation) need internet access. However, once events are recorded, transcripts can be downloaded for offline use.

Some workflows support human review and correction of captions. Availability depends on your plan and configuration—contact us if you need pre-display moderation for high-stakes content.

Speaker identification automatically detects when different people are speaking and labels captions accordingly (e.g., 'Speaker 1', 'Speaker 2'). You can manually assign names to speakers for better clarity (e.g., 'John Smith', 'Moderator'). This makes transcripts easier to read and understand, especially for panel discussions or multi-speaker events.

UI language options can vary, and content translation language support is broader than the dashboard language. Share your target UI and attendee languages and we’ll confirm what’s currently supported.

See supported languages

Billing for extra usage depends on your plan and account settings. See the pricing page for current policies or contact sales if you need predictable budgeting for large events.

Captions are real-time text transcriptions displayed during the event. Subtitles are typically prepared for recorded video. Depending on your setup, you may be able to export caption/transcript data for post-production workflows.

InterScribe is designed for live events. However, you can: Stream pre-recorded content as if it were live (using audio playback), Use InterScribe Anywhere for transcription and translation of recordings, or Export captions from live events as SRT files and add them to podcast videos. For large-scale pre-recorded content translation, contact the team for custom solutions.

Event organizers manage events through the web-based dashboard, which works on mobile browsers. Dedicated iOS and Android apps are available for: Attendees (to join events and access interpretation), and Interpreters (to deliver interpretation on mobile devices). A full mobile organizer app is planned for future releases.

If the organizer’s connection drops, audio streaming can pause until the connection is restored. If an attendee’s connection drops, they can typically rejoin by reconnecting. Actual behavior varies by network conditions and setup.

Analytics export options vary by plan and configuration. CSV export and/or API-based export may be available—see documentation or contact us for current options.