Tous les articles
Tous les guides de la documentation, dans l’ordre de lecture. Filtrez par section ou par type.
103 articles
Commencer ici
- Guide2 min de lectureWhat is InterScribeWhat InterScribe does, who uses each part, and how sound gets from your room to your audience.
- Guide4 min de lectureYour first event in 15 minutesGet sound in, create a session, share the link and go live.
- Guide3 min de lectureHow the pieces fit togetherRooms, AV channels, sessions, conferences, the Console, the Booth and your audience: what each one is and how sound moves between them.
- Référence2 min de lectureWhat you needThe role, plan, sound source, computers and connection you need before your first event.
- Guide5 min de lecture📊 Understanding Plans & UsageThis article explains how to use InterScribe features effectively in your events.
Préparer votre événement
- Guide3 min de lectureSessions and recurring sessionsCreate a session or a repeating series, choose its room and sound, check for clashes, and publish it or keep it as a draft.
- Guide2 min de lectureEvents and conferencesGroup sessions across days and rooms in a conference, with one set of settings and one speaker list, and publish them from its schedule.
- Guide3 min de lectureRooms and their AV channelsEach room owns one AV channel: how channels are named, how sessions use them, how to check a room's sound, and channels without a room.
- Guide3 min de lectureImport a scheduleBring a conference programme in from a PDF, a Word file, a photo or pasted text, check what was read, and add the sessions as drafts.
- Guide2 min de lectureSpeakersKeep one list of the people who speak at your sessions, with photos and bios, and add them to a session or a conference.
- Guide2 min de lectureLanguagesSet the language your speaker uses, pick the accent variant, and choose which languages your audience can read and hear.
- Guide1 min de lectureFloor languageWhat the floor language is, where you set it, and what happens when you change it in the Operator Console during a session.
- Guide2 min de lectureAI captions and translationsCaptions in the speaker's language and text translation in every language: what is on by default and the settings that improve it.
- Guide3 min de lectureAI voicesLet listeners hear the speaker in their own language: choose the AI voice languages, see the hours a session uses, and make the voice sound like the speaker.
- Guide2 min de lectureHuman interpretersAdd the languages your own interpreters cover, invite them with the Interpreter role, and know what they see in the Booth.
- Guide2 min de lectureGlossary and contextTeach captions your names and terms with vocabularies, and tell the engine what kind of event it is with the event type.
- Guide2 min de lectureInherited settingsWhere a session's settings come from: Event defaults, then a conference's own settings, then the session itself, and how to apply changes to upcoming sessions.
- Guide3 min de lecture👁️ Visibility & Invitation SettingsThis article explains how to use InterScribe features effectively in your events.
- Guide3 min de lecture📅 Event Metadata & TagsLearn how to create, configure, and manage your live sessions or events.
- Guide3 min de lecture📅 Upload & Manage Event AssetsLearn how to create, configure, and manage your live sessions or events.
- Guide4 min de lecture📅 Event Page CustomizationLearn how to create, configure, and manage your live sessions or events.
Faire entrer l’audio
- Guide3 min de lectureGet good audio into InterScribeChoose how your room's sound reaches InterScribe, test it before the session, and know what happens with music and singing.
- Guide3 min de lectureSet up the desktop agentInstall the InterScribe Agent on the Mac or PC at your sound desk, sign in, choose the channel and microphone, and test it.
- Guide3 min de lectureRun the command-line agentInstall the InterScribe command-line agent on a Mac with Apple Silicon that stays in your venue, and keep it running as a service.
- Guide1 min de lectureSend audio from a browserUse the web agent to send your room's sound from a browser tab, with nothing to install.
- Guide3 min de lectureTell the delays apart and watch them liveThree different delays get called latency: what listeners get, your computer's connection, and what you hear in your own headphones. See which gauge measures which.
- Référence3 min de lectureRead the Agents pageWhat Online, Offline, Sending sound and Not sending sound mean on each agent's card, what to do about each state, and how to sign out a lost device.
- Guide3 min de lecture🎧 Mobile Audio StreamingExplore how to manage audio channels and streaming settings in InterScribe.
- Guide3 min de lecture⚙️ Basic Setups: Mic & Agent on LaptopUnderstand how to connect microphones and set up basic audio input for your events.
- Guide3 min de lecture🎧 USB Audio Interfaces & MixersExplore how to manage audio channels and streaming settings in InterScribe.
- Guide3 min de lecture🧰 Pro AV Rack SolutionsThis article explains how to use InterScribe features effectively in your events.
- Guide4 min de lecture🛠️ Raspberry: HiFiBerry Studio ADC Setup on DietPiThis guide helps you configure the HiFiBerry Studio ADC (highresolution analogtodigital converter) on a Raspberry Pi running DietPi.
- Guide5 min de lecture🛠️ PipeWire on DietPi (Headless Raspberry Pi + HiFiBerry ADC)This guide sets up PipeWire as system services tied to the dietpi user, allowing multiple applications (e.g.
En direct
- Guide3 min de lectureGo live from the ConsoleA tour of the Operator Console before a session starts, and the steps from standby to live.
- Guide3 min de lectureStandby, sound check and auto-startWhat the Console's Source panel shows before a session goes live, how to check the room's sound early, and how a session starts on its own.
- Guide3 min de lectureVoices in the ConsoleGive a language an AI voice, stop or pause it, and restart a channel that falls behind, from the Console's channels list.
- Guide2 min de lecturePin a notice or send an announcementShow your listeners a message in their own language from the Console, once or pinned until you take it down.
- Guide1 min de lectureRemove a captionTake a wrong or unwanted caption away from every listener, in every language, from the Console's transcript, with a few seconds to undo.
- Référence2 min de lectureThe connection badgeWhat the Console's connection badge measures, what Good, Fair, Slow, Poor and Reconnecting mean, and what to do when it turns amber or red.
- Guide4 min de lectureInterpret from the BoothJoin a session in the Interpreter Booth, take a language channel, ask a colleague for theirs, and hand over for a break.
- Guide3 min de lectureSet up your booth audioChoose your microphone and headphones in the Interpreter Booth, check your level, pick what you listen to, and turn on alerts.
- Guide2 min de lectureBackstage requestsHow interpreters, your team and, if you choose, listeners ask you for help during an event, and how you answer from Backstage.
- Guide4 min de lectureHear yourself while you speakHear your own microphone in your headphones: the Console's headphones button, what an interpreter can do in the Booth, and why delay and speakers get in the way.
- Guide3 min de lectureAssign people to a sessionGive each person on a session their job in the Console: an audio operator at the desk, interpreters in the booth, a moderator for the room.
- Guide2 min de lecture🗣️ Interpreter Connectivity ProblemsLearn how to set up and support human interpreters using InterScribe.
Votre public
- Guide3 min de lectureHow your audience joinsGive your audience a link, a QR code or a code to type, and what they see when the session asks for an access code.
- Guide3 min de lectureWhat listeners seeA tour of the listener page: captions, the language picker, the session tabs, highlights and notes, and the messages it shows.
- Guide2 min de lectureChoosing a language and a voiceHow listeners pick a caption language and something to listen to: the room, an interpreter, an AI voice or their device's voice.
- Guide1 min de lectureBalancing the video and the voiceHow listeners who watch your video set the voice and the video sound, and what happens to the video while the voice speaks.
- Guide2 min de lectureSlides in the captionsShow your presentation slides, song lyrics and scripture to listeners in their own language, inside the captions.
- Guide4 min de lectureSet up sign languageAdd a sign language to a session, send your interpreter the camera link, and see what listeners get.
- Guide2 min de lectureChat, Q&A and pollsTurn on audience chat, questions and polls, choose how messages are moderated, and what listeners see.
- Guide2 min de lectureWhen listeners ask you for helpHow listeners reach you from the listener page about captions, languages or access, and how you choose who can ask.
- Guide2 min de lecture“What did I miss?” recapsLet listeners who join late or step away read an AI summary of the last ten minutes, and when the recap is not offered.
- Guide2 min de lectureThe Bible readerLet listeners open the Bible beside the captions, tap the verses a speaker cites, and read them in their own language.
- Guide2 min de lectureListening on a phoneFollow a session on a phone, in the browser or in the InterScribe app, and keep the sound going with the screen locked.
- Guide2 min de lectureListener accounts, favorites and passesWhat a free listener account adds, how listeners sign in, and what a pass-only session looks like.
- Guide2 min de lectureReading comfort and accessibilityThe settings listeners use to make captions easier to read, and the ways your audience can ask for an accommodation.
- FAQ1 min de lectureWhat do you see about your listeners?Which listener details reach you as the organizer, and which stay private.
Connexion et réseau
- Guide3 min de lectureMy Wi-Fi is strong, but I'm having problemsFull Wi-Fi bars describe only the first few metres. Follow your audio's path to find the weak step, and what to do about it.
- Guide2 min de lectureWhere the delay comes fromEach step between the speaker and the listener adds a little time: what is network, what is built in on purpose, and what you can shorten.
- Guide3 min de lectureFast is not the same as steadyWhy a good speed test can still give choppy captions: upload, jitter and packet loss, how to measure them, and what to change.
- Solution3 min de lectureInterScribe won't load or won't connectOther sites open but InterScribe doesn't, or you can sign in and the audio never connects: a stale DNS entry or a firewall is the usual cause.
- Guide2 min de lectureCable, Wi-Fi, hotspots and StarlinkHow each kind of connection behaves with live audio, which to use for the computer that sends the sound, and what to keep as a backup.
- Guide2 min de lectureCrowded venue Wi-FiWhen the room fills up, every phone shares the same Wi-Fi: keep your audio off it and give your audience a way around it.
- Guide7 min de lectureThe connection checkTest this computer and network for a live event in about a minute: what each of the 12 steps tests, what its result means, and what to do.
- Guide5 min de lecture🛰️ Supported Protocols (RTMP, SRT, WHIP)This article explains how to use InterScribe features effectively in your events.
- Guide4 min de lecture📄 ️ Connecting OBS, vMix & Hardware EncodersIntegrate InterScribe with OBS, vMix, and hardware encoders for advanced setups.
- Guide4 min de lecture📄 ️ Broadcast‑Quality Rack & Mixer ConfigurationsThis article explains how to use InterScribe features effectively in your events.
Dépannage
- Solution2 min de lectureNothing is heard after go-liveThe session is live but no sound reaches InterScribe from the room: find out whether the agent, the sound desk or the network is the cause.
- Solution2 min de lectureCaptions stop for a few seconds, then come backCaptions pause during the session and recover on their own: a dropping connection, or a change made in the Console, is usually the cause.
- Solution2 min de lectureCaptions arrive lateCaptions or voices trail the speaker: what delay is normal, how to tell when a channel is behind, and what to do about it.
- Solution1 min de lectureCaptions are in the wrong languageThe floor captions come out in another language than the one being spoken: the floor language does not match the speaker.
- Solution2 min de lectureA voice went silentListeners on a language stop hearing its AI voice while captions carry on: find out whether it was stopped, paused, or is down.
- Solution2 min de lectureThe agent shows offlineAn agent on the Agents page shows Offline, Never connected or Key no longer valid: what each means and how to bring it back.
- Solution2 min de lectureListeners hear nothing on their phonesListeners turn on audio for a language and hear nothing: check whether the language has a voice, then the voice, then the listener's phone.
- Solution2 min de lectureThe interpreter can't hear the floorAn interpreter in the Booth hears nothing from the room: check the session, the floor's audio, what the Booth is listening to, and the headphones.
- Solution2 min de lectureThe Console stays on standbyThe session has not gone live and its channel is still in standby: check the start time and whether the session starts by itself.
Après l’événement
- Guide2 min de lectureSummaries and summary templatesChoose how a session's AI summary reads, find it after the event, edit it, translate it and download it.
- Guide1 min de lectureTranscriptsRead and download the transcript of each language after a session, and let listeners download it too.
- Guide2 min de lectureReplays and recordingsRecord a session and let people who could attend it play it back, with its captions and voices, after it ends.
- Guide2 min de lectureAnalytics: who listened, and howRead a session's analytics and your portal's audience page: people, languages, how they listened and when they arrived.
Compte et facturation
- Guide2 min de lectureMembers and rolesInvite your team, choose what each person can do, and give interpreters access to their booth only.
- Guide2 min de lectureSigning in with GoogleConnect your Google account to sign in to the Portal with Continue with Google, and disconnect it again.
- Guide2 min de lectureYour plan and subscriptionSee what your plan includes and what you have used, change or cancel the plan, and find your card and invoices.
- Guide2 min de lectureHours and creditsYour AI voice and event hours: the balance, where hours came from, how sessions used them, and what happens when they run out.
- Guide2 min de lectureAlerts and the status pageChoose who we tell by email or text message when one of your venues stops being heard, and where to follow incidents on our side.
- Guide2 min de lecturePortals, branding and your own domainGive your audience a home page with your logo and colour, at an InterScribe address or your own domain.
- Guide2 min de lecture💬 Providing FeedbackThis article explains how to use InterScribe features effectively in your events.
- Guide3 min de lecture🔐 Data Protection OverviewA high-level introduction to the InterScribe platform and its features.
- Guide4 min de lecture🔒 Privacy & ComplianceLearn how InterScribe ensures privacy, security, and compliance for your data.
- Guide3 min de lecture👤 ️ User Data ManagementManage your team members, roles, and user permissions with ease.
Référence
- Référence2 min de lectureThe allow-list for ITWhat your IT team needs to let through so InterScribe's pages and live audio work on your network, and how to test it before the event.
- Référence2 min de lectureEvent-day checklistOne printable sheet for the day of your event: the days before, the hour before, while you are live and afterwards.
- Référence2 min de lectureSound desk checklistOne printable sheet for whoever runs the sound desk: the computer, the mixer, the agent and the sound check, in start-up order.
- Référence2 min de lectureIT pre-event checklistOne printable sheet for your IT team: the allow-list, the network for the sound desk and interpreters, and a test from the venue.
- Référence3 min de lectureGlossaryThe words InterScribe and these docs use, from access code to Wi-Fi sign-in page, each with the page that explains it.
- Référence1 min de lectureKnown issuesWhere InterScribe tells you about problems we know of and are fixing, and where to look for an outage happening now.
- Guide4 min de lecture👤 Hot Questions from UsersManage your team members, roles, and user permissions with ease.
Guides par type d’événement
- Cas d’usage3 min de lectureChurch servicesA weekly service run by volunteers: the sound desk feeds InterScribe, and the congregation follows in their own language on their phones.
- Cas d’usage3 min de lectureConferencesSeveral rooms and days, one AV channel per room, interpreters in the Booth and crowded venue Wi-Fi: how to set up a conference from start to finish.
- Cas d’usage3 min de lectureCorporate and hybrid eventsTown halls, all-hands and training, with staff in the room and elsewhere, behind a company firewall: how to set them up from start to finish.
- Cas d’usage3 min de lectureEducation and healthcareLectures, classes and patient or family sessions: captions first, reading comfort, sign language and strict networks, from start to finish.