Here is the polished and fully formatted version of the Mobile App Walkthrough (iOS & Android) documentation page, with clear structure, tips, visual placeholders, and consistent tone:

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📱 Mobile App Walkthrough (iOS & Android)

🌐 Overview

The InterScribe mobile app brings the full multilingual experience to your pocket. Whether you're attending a church service, corporate training, or global conference, the app mirrors the features of the web portal:

✅ Real-time captions in 100+ languages

🎧 AI or human audio interpretation

📝 Notes, highlights, and resources saved to your account

Users can simply scan a QR code or tap a session link — no technical setup required.

The app is available on iOS and Android for users on the Engage and Elevate plans. It remembers your preferences and stores your notes across devices.

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📥 Installing the App

1. Download the app

   • On iPhone or iPad → open the App Store, search for “InterScribe”
   • On Android → open the Google Play Store, search for “InterScribe”

2. Install & open

   • Tap Install, then open the app after it finishes downloading.

3. Sign in or continue as guest

   • Log in with your InterScribe account (e.g., provided by your organization), or continue as a guest to join events without saving notes.

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🎟 Joining an Event

1. Join with QR code or event code

   • Tap Join Event, scan a QR code, or manually enter a code shared by the organizer.
   • You can also tap a direct link to open the event in the app.

2. Select your preferred language

   • Defaults to your device language, but you can change it anytime from the language selector.
   • Choose from over 100 supported languages.

3. Choose how you want to engage

   • 📄 Captions only — Read live translated text.
   • 🎧 Audio interpretation — Listen to AI voice-over or a live interpreter.
   • 🧠 Dual-language display — Show the original and translated text together for learning or comparison.

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📝 Notes & Highlights

• ✏️ Take notes Tap the Notes tab during a session to jot down key ideas. Notes are timestamped and saved to your account.

• 🌟 Highlight phrases Double-tap any caption to highlight it. Highlights are stored in the Highlights tab for later review.

• 📎 Add resources Under the Resources tab, add personal links, images, or documents relevant to the session.

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⚙️ Adjusting Preferences

• 🔤 Font size & theme Customize caption size and switch between light/dark mode for better readability.

• 🔊 Audio volume & mix Adjust interpretation volume independently. Lower the original speaker and boost the translated audio as needed.

• 🌍 Switch languages live Change your language selection at any time without leaving the session — the change takes effect instantly.

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💡 Tips & Best Practices

• 🎧 Use headphones to ensure clear audio and avoid echo or background noise.
• 🔄 Keep the app updated for the latest features and language improvements.
• 📝 Log in if you want your notes and highlights to persist between sessions or devices.
• 🌐 Ensure a stable connection — at least 5 Mbps is recommended for smooth audio playback.
• ⏱️ Join a few minutes early to check your volume and language settings before the session starts.

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❓ Troubleshooting / FAQs

Issue	Cause	Solution
Can't find the app	Not available in your region	Visit InterScribe website or ask your organizer for a direct link
No audio	Event hasn’t started or device volume is low	Check session status, ensure device isn't muted, and adjust volume
Language missing	Not enabled for the session	Contact the host to enable your preferred language
Notes are gone	Using guest mode	Sign in to store notes permanently
App crashes	Poor connection or outdated version	Update the app, restart your device, and check your Wi-Fi

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🔗 Related Articles

• Joining via Web Portal
• Using QR Codes
• Captions, Audio & Language Options
• Enabling Captions & Translations
• Understanding Plans & Usage

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Let me know if you'd like this version adapted for offline PDF use or internal help center export.